Application Support & Maintenance


SinuousTech enhance the value of your existing product with dedicated support and maintenance services. Our comprehensive range of services are aimed to ensure timely response to run-time issues and guaranteed high-quality service levels


Our application support
& maintenance services

We offer end-to-end software, web, mobile, database and cloud application development and provide complete support and maintenance services to our clients.Our ongoing maintenance includes bug-tracking and fixing, technological upgrades and basic feature enhancement


Our Focus Areas

SinuousTech has in-depth knowledge of software maintenance and technical support service. We help you run your business smoothly and make your system, website, or software product bug-free and ensure up-to-date features

Business Support
Our Business Support will enable your business to take advantage of software updates & new features,problem resolution by assistance from technical support engineers via CHAT, email or telephone.
Level-3 Support
Our L3 support team perform bug analysis, fixes and deployment support, system endurance improvement through root cause analysis. They provide full support to Level 2 team for all-hands-on-deck production issues.
Level-1 Support
We provide Level-1 support through Service desk which includes continuously monitoring your application, ticket generation through SPOC,incident response and resolution
Level-2 Support
We provide production support for server, applications, and database. Our Support team do deep technical support and deployment support. They ensure SLA compliance for incident response and incident resolution. .